Billing Terms and Conditions
At Allevano, we provide secure and reliable payment options to ensure a smooth checkout experience for customers shopping within Australia, the United Kingdom, and the United States.
Accepted Payment Methods
We currently accept the following payment options:
Credit & Debit Cards
Visa
Mastercard
American Express
Maestro
UnionPay
Diners Club
Discover
Digital Wallets
Apple Pay
Google Pay
Shop Pay
Online Payment Provider
PayPal
Buy Now, Pay Later
Klarna
All transactions are processed securely through Shopify Payments and PayPal.
Currency & Tax
All prices are displayed and charged in the local currency based on the selected market (AUD, GBP, or USD). Applicable taxes are calculated in accordance with local regulations and may be included in the listed price where required by law.
Payment Authorisation
Full payment is required at the time of checkout.
Orders are only confirmed and prepared for dispatch once payment has been successfully authorised.
If a transaction fails or is declined by the payment provider, the order will be cancelled automatically.
Pricing Information
Prices on Allevano are displayed in the currency corresponding to the selected market (AUD, GBP, or USD).
We reserve the right to adjust pricing at any time without prior notice.
Any additional costs, including shipping fees, taxes, or duties (if applicable), will be clearly presented at checkout before the purchase is finalised.
Secure Transactions
We use SSL encryption and established payment gateways to protect all transactions.
Allevano does not store, process, or have access to customers’ full credit card details at any time.
Refunds & Disputes
Refunds are issued strictly in accordance with our Return and Refund Policy.
Any unauthorised or fraudulent chargebacks will be formally investigated and disputed where necessary.
If you experience any payment-related concerns, please contact us at info@allevano.com before initiating a dispute, and our support team will assist you promptly.
Fraud Prevention
Allevano reserves the right to review, hold, or cancel orders that appear suspicious or potentially fraudulent.
For certain high-value transactions, we may request additional verification to protect both our customers and our business.
Contact
Website Name: Allevano
Business Address: 6 Werrington Street, Burradoo, New South Wales 2576, Australia
Contact Form: Get in touch
Email: info@allevano.com
Phone: +61 468 247 251
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (CET)
Note: We strive to respond to all inquiries within 24 hours on business days.
